Posture Review / Planning Sprint
- AI usage mapping
- Workflow risk review
- Document-handling boundaries
- Approval design
- Evidence requirements
- Pilot recommendation
Pricing
Start with one workflow. Prove control. Expand from evidence.
The right first step is usually not a broad rollout. Start with clarity, test one workflow, then expand when the operating model is working.
Posture review firstStart with clarity on the workflow that matters most.
Pilot before scaleProve one workflow before expanding scope.
Document-aware by defaultCommercial scope stays grounded in the actual workflow risk.
Partner-ready deliveryWorks in direct customer and partner-led delivery models.
Entry offers
Pilot
- One use case
- One policy sequence
- One approval path
- One evidence output
- Document Control Foundation
Pilot Plus
- Two use cases
- Operating-model workshop
- Document Control v1
- Stronger approval and evidence handling
Managed governance
Managed plans are defined by operational scope, not hourly consulting.
Managed plans are defined by governed workflows, tenant/account scope, review cadence, and support boundary.
They are not hourly consulting bundles.
Managed Essentials
EUR 1,800 / month
Best for
One customer team that needs one controlled workflow and a lean review rhythm.
Included workflows
1 governed workflow
Included tenant/account scope
1 tenant with 1 named operating owner
Review cadence
1 structured governance review per month
Support boundary
L3 product and governance-layer support for the included workflow.
Document-control baseline
Controlled intake, file policy, approval-aware handling, evidence metadata, and raw-attachment bypass blocking.
Not included by default
- Additional workflows or tenants
- Custom workflow engineering
- White-label
- Enterprise escalation
Managed Professional
EUR 3,600 / month
Best for
Teams or partner-led customer environments that need multiple workflows and a more active review rhythm.
Included workflows
Up to 3 governed workflows
Included tenant/account scope
Up to 3 tenants or accounts
Review cadence
2 structured governance reviews per month
Support boundary
L3 support for included workflows and tenants, with structured incident handling inside scope.
Document-control baseline
Everything in Essentials plus multi-workflow review and stronger handling of unclear or approval-required cases.
Not included by default
- More than 3 workflows
- More than 3 tenants or accounts
- Dedicated SLA
- White-label
- Open-ended advisory
Managed Enterprise
EUR 5,900 / month
Best for
Broader enterprise or partner-scale oversight where a larger controlled surface and weekly operating review are needed.
Included workflows
Up to 6 governed workflows
Included tenant/account scope
Up to 8 tenants or accounts
Review cadence
Weekly or near-weekly structured governance review
Support boundary
L3 product and governance-layer support for more complex incident and exception handling inside scope.
Document-control baseline
Everything in Professional plus stronger tenant-aware oversight and evidence-consistency review.
Not included by default
- Unlimited workflows or tenants
- White-label by default
- Custom enterprise engineering
- Bespoke SLA unless separately scoped
Document-control boundary
Included by default
- Controlled intake
- File policy
- Approval-aware handling
- Evidence metadata
- Raw attachment bypass blocking
Not included by default
- OCR
- Antivirus
- Full enterprise DLP replacement
- Arbitrary file types
- Unlimited document volumes
Partner operating model
Managed Advisory Partner / Boutique Operator
PalmerAI is designed for AI governance, privacy, security, and compliance boutiques that want to advise customers, support posture reviews and pilots, own customer-facing service scope, and use PalmerAI beneath that work.
In standard partner-led delivery, the customer uses PalmerAI and the partner adds its own advisory, implementation, and L1-L2 support services.
What that means
PalmerAI provides the runtime governance layer. The partner keeps the advisory relationship, supports rollout, and adds its own service scope around the engagement.
Support boundary
Partners own L1-L2. PalmerAI owns L3.
Additional operator scope
Additional partner operator scope only applies when a partner uses PalmerAI across multiple customer environments through a portfolio-style operating model, or requires dedicated enablement, white-label, or expanded operator capabilities.
How to buy
Direct customer path
Posture Review -> Pilot -> Managed Governance
Partner-led path
Partner advisory + PalmerAI core layer -> Pilot -> Managed Governance
Use pricing to frame the first controlled workflow.
The first buying question is simple: do you need clarity, one controlled workflow, or an ongoing operating layer.